客服

kèfú
noun

Meanings

  1. 1 customer service
  2. 2 customer support (agent)

Examples

HSK 2
Zhè jiā gōngsī de kèfú tàidu hěn hǎo.
This company's customer service has a good attitude.
HSK 3
Yǒu wèntí qǐng liánxì kèfú.
Please contact customer service if you have questions.
HSK 7-9
Wǒ zài gēn Táobǎo kèfú liáotiān.
I'm chatting with a Taobao customer service agent.

Tips

usage
客服 is a contraction of 客户服务 (customer service). In Chinese e-commerce culture, haggling with 客服 over chat is completely normal - they often have authority to offer discounts or coupons.

Stroke Order