客服

kèfú

noun

Meanings

1 customer service
2 customer support (agent)

Characters

guest / customer

Examples

有问题请联系客服。

Yǒu wèntí qǐng liánxì kèfú.

Please contact customer service if you have questions.

这家公司的客服态度很好。

Zhè jiā gōngsī de kèfú tàidu hěn hǎo.

This company's customer service has a good attitude.

我在跟淘宝客服聊天。

Wǒ zài gēn Táobǎo kèfú liáotiān.

I'm chatting with a Taobao customer service agent.

Tips

usage

客服 is a contraction of 客户服务 (customer service). In Chinese e-commerce culture, haggling with 客服 over chat is completely normal — they often have authority to offer discounts or coupons.

Stroke Order

客 kè

服 fú