客诉

客訴

kèsù

noun

Meanings

1 customer complaint
2 to file a customer complaint

Characters

customer, guest

Examples

这个月客诉量下降了。

Zhège yuè kèsù liàng xiàjiàng le.

Customer complaints dropped this month.

遇到客诉要第一时间处理。

Yùdào kèsù yào dì yī shíjiān chǔlǐ.

When you get a customer complaint, handle it immediately.

Tips

register

客诉 is shorthand (客户投诉 → 客诉) used in business and retail jargon, especially in service KPIs and internal reports. In casual speech use the full 投诉.

Stroke Order

客 kè

诉 sù