Standard ice levels at tea/coffee shops: 正常冰 zhèngcháng bīng (normal), 少冰 shǎobīng (less), 微冰 wēibīng (a touch), 去冰 qùbīng (no ice but still cold), 热的 rède (hot). 去冰 still means cold — say 常温 chángwēn for room temperature.
culture
Many Chinese drinkers avoid ice for 养生 (yǎngshēng, wellness) reasons — TCM views cold drinks as bad for the spleen and stomach.