Standard ice levels at tea/coffee shops: 正常冰 (normal), 少冰 (less), 微冰 (a touch), 去冰 (no ice but still cold), 热的 (hot). 去冰 still means cold - say 常温 for room temperature.
culture
Many Chinese drinkers avoid ice for 养生 (wellness) reasons - TCM views cold drinks as bad for the spleen and stomach.
