Recorded in Chapter 60 of 《
三国演义》 (sānguó yǎnyì, Romance of the Three Kingdoms):
某素知刘备宽以待人,
柔能克刚 ('I have always known Liu Bei treats others generously — softness conquers hardness'). The idea traces back further to 《
道德经》 chapter 78:
柔之胜刚 ('the soft overcomes the hard').